FREE standard shipping on all orders over $100!

FAQ

General

Our bracelets are hand beaded in Westwood, MA. We search the globe for the absolute best beads available.

Orders may take 48 hours - 2 weeks to be processed. This may seem like a long time but each Sisco + Berluti piece is hand made with care andwe want to ensure the highest quality possible.In a rush? Contact us at customercare@siscoberluti.comand we may be able to accommodate you

Oh dear! Please, contact us immediately at customercare@siscoberluti.com. We will do our absolute best to be sure you are happy with your Sisco + Berluti experience and that you receive the stack you love.

At this time our site does not accommodate more than one coupon code at a time. However, if you spend over $100 you will automatically get FREE shipping on top of your coupon code.Happy Stacking!

Sadly, some of our favorite stacks are now retired and won't be coming back. The best way to be aware of restocks and retirement sales is by subscribing to our newsletter.

Possibly! Contact us at customercare@siscoberluti.com and we will do our best to accommodate any changes you would like made. Please be aware prices are subject to change depending upon desired bead.

We would love to hear more and are happy to accommodate wholesale orders for boutiques that fit within the Sisco + Berluti brand and aesthetic. Please contact us at customercare@siscoberluti.com. We look forward to hearing from you!

All of our womens bracelets are a standard 8”, which slight variations depending on the size and shape of the beads. Men’s bracelets are 9”.

Absolutely! Contact us at customercare@siscoberluti.com for more information.

If you are interested in learning more about our brand rep program you can contact our Marketing Coordinator at Adriana@siscoberluti.com

Items purchased will be shipped within 2-5 business days via USPS with standard tracking. Do you offer rush shipping? Because we make our bracelets by hand, it usually takes us a day or two to complete your order. Rush shipping can be done under special circumstances for certain products, but only after the order is completed. Contact us at customercare@siscoberluti.com for more information.

We do! We ship worldwide via USPS International Mail. Shipping rates range between $20 and $45 USD. What's the transit time? Generally, international orders spend 10-20 business days in transit. Please note, unforeseen circumstances can cause longer international shipping times and Sisco + Berluti can make no date of arrival guarantees.

Unfortunately, yes. We are unable to mark packages as gifts to avoid paying duties and cannot reimburse this fee.

Sisco + Berluti is dedicated to maintaining the best possible level of product quality and customer care. We love our products and want to make sure you love them too. If you are unsatisfied, please don't hesitate to contact us at customercare@siscoberluti.com
Please note: One of a Kind items are nonrefundable. Exchanges only. 

For more information about our return policies and details on the return process, please click HERE

Each Sisco + Berluti beaded bracelet is hand crafted using a variety of precious and/or semiprecious stones. Be sure to care for your bracelets carefully so that they last a long time.
Some important care instructions include:
Avoid contact with water.
Your bracelets should be the last thing you put on in the morning, and the first thing that comes off at night.
Do not wear beaded jewelry in the shower, swimming pool, or ocean!
Avoid getting it wet as water can weaken the thread and damage beads.
Avoid contact with perfume, lotions, soaps, makeup, and shampoo as these can cause discoloration of the beads.
Apply hairspray before you put your bracelet on.
Put on your bracelets after your shower and makeup!
And don't wear bracelets to bed.
Avoid extremes of temperature.
Don't display your bracelet in bright sunlight, as this may discolor the beads.
Ideally your bracelets should be stored individually in a soft pouch in a drawer, as this will reduce exposure to light and trauma to the beads if stored in a single box or bag.
Prevent tarnishing.
Some beads are silver. To prevent tarnishing, put a small piece of anti-tarnish paper in the bracelet's pouch when stored. This will prevent the inevitable tarnishing silver will do.
To clean your bracelets, purchase a soft, jewelry cloth and carefully use it on the beads. Don't wash your bracelets!! Do not use commercial jewelry cleaner, as this will deteriorate the beads and string. Ultrasonic jewelry cleaners should not be used as they will dull the surface of the beads.
When putting on your bracelets, roll gently over your hand, don't stretch the string, is is sturdy but over stretching may break it.
We hope you enjoy your Sisco + Berluti Bracelets for many years to come!

Bridal FAQ

Sisco + Berluti offers ready to order bridal stacks as well as the option to have a stack custom created. We can make items for you and your entire bridal party.

Simply contact us atcustomercare@siscoberluti.comWe can't wait to hear from you!

A custom stack is a stack made just for you. You will work with our top designers to create the perfect piece for your special day!

Pricing is based on bead and accent bead type. There is no fee with custom made stacks for orders over $500. We currently offer discounted pricing on “bulk” orders. If you order 10+ bracelets you receive 20% off your total purchase price. If you order 15+ bracelets you will receive 25% off. If you order 20+ bracelets you receive 30% off. This discount is not offered with other coupon codes.

Absolutely! We are happy to create pieces based on your wedding colors and bridesmaid dresses!

No, we are happy to accommodate bracelets in any size.

Absolutely!

We can custom create a collar just for your sweet fur babies. Simply contact us to discuss further!

Anywhere from 2-12 weeks. That's a big jump, we know! It all depends on what you are looking for. If you need us to custom order beads, it can take up to 12 weeks. For items already in stock, it will be much less. Please contact us for more information so we can give you a more accurate time frame.

As much as you would like! The process can be as simple as you sending us a stack you like and your wedding colors to sending us pinterest boards or images for inspiration.

That is entirely up to you! You can request the item to be available only for you.

If the beads are still available, absolutely!